Privacy Policy

This Privacy Policy describes how Seibert Ventures, LLC ("Company," "we," "us," or "our") collects, uses, and protects information obtained from users of the CADS Hub platform (cadshub.com), our related business operations, and any SMS or text messaging programs operated by us. This policy applies to all services we provide, including the CADS Hub business management platform, our customer-facing portal, and all related websites, applications, and communications.

Information We Collect

We collect different types of information depending on how you interact with our services:

Account & Identity Information

• Name, email address, phone number, and job title
• Login credentials (passwords are stored using bcrypt one-way hashing and are never stored in plain text)
• User role, permissions, and access level within the platform
• Employee or contractor profile information

Business Data

• Customer and supplier records (company names, addresses, contact details)
• Order, invoice, purchase order, and shipping information
• Product and inventory data
• Financial records including billing, payment, and accounting data
• Production, fulfillment, and warehouse management data
• Documents, files, and attachments uploaded to the platform

Payment Information

• Payment card information submitted for transactions (processed and stored securely by our payment processor — we do not store full card numbers on our servers)
• Billing addresses and payment history

SMS & Communications Data

• Mobile phone numbers provided for SMS opt-in
• SMS consent and opt-in/opt-out status
• Message delivery status and history
• Email addresses and email communication logs

Technical & Usage Data

• IP address, browser type, device information, and operating system
• Login timestamps, session activity, and access logs
• Pages visited and features used within the platform
• Audit trail and change history records for data modifications

How We Use Your Information

We use the information we collect for the following purposes:

Platform Operations

• To provide, operate, and maintain the CADS Hub platform and all related services
• To process orders, manage inventory, generate invoices, and facilitate shipping
• To manage user accounts, authentication, and access permissions
• To synchronize data with integrated sales channels and marketplaces
• To generate reports, analytics, and business insights

Communications

• To send transactional SMS messages related to orders, shipping, and account notifications
• To send transactional emails including order confirmations, invoices, and shipping updates
• To respond to inquiries and provide customer support
• To process and fulfill opt-in and opt-out requests

Security & Compliance

• To maintain audit trails and change history for accountability and compliance
• To detect, prevent, and respond to security incidents and unauthorized access
• To comply with legal obligations and regulatory requirements
• To enforce our Terms and Conditions and protect our rights

Cookies & Session Data

CADS Hub uses cookies and session storage for the following purposes:

• Session cookies: Essential for maintaining your authenticated session while using the platform. These expire when you log out or close your browser.
• Preference cookies: To remember your login username and display preferences for a more convenient experience.

We do not use third-party advertising cookies, tracking pixels, or analytics services that profile your activity across other websites. Our cookies are strictly functional and necessary for the operation of the platform.

No Third-Party Sharing

We may share your information only in the following limited circumstances with trusted service providers who process data solely on our behalf:

• SMS messaging provider: Processes phone numbers solely to transmit text messages on our behalf. Our provider is contractually bound to protect your data and does not use it for marketing.
• Email delivery provider: Delivers transactional emails such as order confirmations, invoices, and shipping notifications on our behalf.
• Payment processor: Securely processes and stores payment card information. We never store full card numbers on our servers.
• Sales channel integrations: Order and product data may be synchronized with third-party marketplaces as necessary to fulfill orders placed through those channels.
• Cloud infrastructure providers: Our platform is hosted on secure infrastructure that processes data as needed to deliver our services.
• Legal requirements: We may disclose information if required by law, court order, subpoena, or governmental regulation.
• Business protection: We may disclose information to protect our rights, property, or safety, or the rights, property, or safety of our users or others.

No Marketing Use

Your information will not be used for marketing purposes unrelated to the services you have opted into or subscribed to. We will never send unsolicited promotional messages via SMS. All SMS communications are limited to the transactional and service-related messages described in our Terms and Conditions. Email communications are limited to transactional messages, service updates, and communications you have consented to receive.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal and business information from unauthorized access, use, alteration, or destruction. Our security measures include:

• HTTPS/TLS encryption for all data transmitted between your browser and our servers
• Bcrypt password hashing — passwords are never stored in plain text
• Session-based authentication with security token validation on every request
• Role-based access control restricting data visibility by user permissions
• Input sanitization and parameterized queries to prevent injection attacks
• Comprehensive audit trails logging all data modifications with timestamps and user identification
• Automated session expiration and lock-screen functionality
• All access monitored and logged

However, no method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy:

• Account data: Retained for as long as your account is active and for a reasonable period afterward for legal and business purposes.
• Business records: Order, invoice, and financial data may be retained as required by tax, accounting, and regulatory obligations (typically 7 years).
• SMS opt-in/opt-out records: Retained to ensure we honor your communication preferences and for regulatory compliance.
• Audit logs: Change history and access logs are retained for security and compliance purposes.
• Deleted records: When data is deleted within the platform, it is soft-deleted (marked as inactive) and may be retained in backups for a reasonable period before permanent removal.

Your Rights

You have the following rights regarding your personal information:

• Access: You may request access to the personal information we hold about you.
• Correction: You may request that we correct any inaccurate or incomplete personal information.
• Deletion: You may request that we delete your personal information, subject to legal retention requirements.
• Portability: You may request a copy of your personal data in a commonly used, machine-readable format.
• SMS opt-out: You may opt out of receiving SMS messages at any time by texting STOP to any message you receive from us.
• Email opt-out: You may opt out of non-essential email communications by contacting us or using the unsubscribe mechanism in our emails.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

State Privacy Rights

If you are a resident of California, Virginia, Colorado, Connecticut, Utah, or another state with applicable privacy legislation, you may have additional rights including:

• The right to know what personal information we collect and how it is used
• The right to request deletion of your personal information
• The right to opt out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

To submit a privacy rights request, please contact us using the information below. We will verify your identity before processing your request. You may also designate an authorized agent to submit a request on your behalf.

Children's Privacy

CADS Hub is a business-to-business platform and is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

See also: Terms and Conditions